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The upgrade path from Veeam Backup & Replication 6.x to the new version 7 is almost simple and fast: basically you have to upgrade first the Backup Enterprise Manager and then the Backup & Replication part, and finally apply the patch to bring it at the Backup & Replication 7.0 R2 release.

The entire upgrade procedure is almost fast and usually can take around 30 min for a simple install with only one single system.

Of course before doing the upgrade you need to verify the license file (you need a new one for version 7.x, but it’s easy check inside the txt file if the version is correct) and the hardware and software compatibility list (for more informations see the system requirements for the Hyper-V or vSphere edition).

Note that there is an issue un the upgrade procedure. If you have installed the 6.x version with an user different from Administrator, you will have this problem: when you use “Configuration Backup” an error message appear “Error Value cannot be null. Parameter name: itemName”. Same error could appear if you have empty fields in SMTP settings, but in this case the solution is simple. For more information see the relative thread in the community.

The installation ISO (starting from v7 is used this method instead of the old ZIP file method) can be used both for a scratch installation or an upgrade. In case of an in-place upgrade the autorun window will be something similar:

Veeam7-Upgrade

Enterprise Manager

First step is upgrade the Backup Enterprise Manager (if is used). Note that you will warn of this dependency if you try to start an upgrade of the Backup & Replication part.

With the new version, .NET 4.0 is required, but could be automatically installed by the installation wizard:

Veeam7-DotNET

At this point the installation could start:

Veeam7-EnterpriseManager

You have to accept the EULA and then the previous version of the products will be recognized and you can start the upgrade procedure:

Veeam7-EnterpriseManagerUpgrade

Now you have to give the license file (the same for Backup & Replication), that is mandatory (but note that you can use also a trial license).

There is also a system configuration check to find if there are some missing components. In this case you have to choose the install button to fix all missing features:

Veeam7-EnterpriseManagerMissing

If some features has been added, a reboot is required, but after it, then the wizard will be restarted automatically in the right point.

Now you can choose the service account credentials, then the SQL Server instance (note that the database will be upgraded) and finally the installation will be start.

When is completed, you have only to click on Finish (next will be in grey, but is a correct behavior).

Backup & Replication

At this point you can start the upgrade of the Backup & Replication part (.NET 4 was already be check in the previous step):

Veeam7-BR

Again, you ave to accept the EULA and the upgrade will be selected of the previous components:

Veeam7-BRUpgrade

Again the license file is mandatory and there will be a system configuration check, that will pass if was already performed in the previous step.

You have to choose the service account credentials and select the SQL Server instance (again the database will be upgraded). At this point the installation could start.

When is completed, you have only to click on Finish (next will be in grey, but is a correct behavior).

You probably have to reboot your system. After that, you can run the Backup & Replication Console and accept the upgrade of the various compoments (basically the proxy).

Remember also to upgrage (if used) all the AIR compoments (now included in the DVD ISO).

Veeam Backup & Replication 7.0R2

Check that no job is running, then, temporally stop all Backup & Replication services (just click on stop in the service manager). At this point you can apply the Veeam Backup & Replication R2 patch.

When is completed, you have only to click on Finish (next will be in grey, but is a correct behavior).

A reboot usually is not needed, but could be a right test and a simple way to re-enable all the services. After that, you can run the Backup & Replication Console and accept the upgrade of the various compoments (basically the proxy).

For more information about the upgrade procedure see also: Veeam Upgrade from version 6.5 to 7.

Andrea MauroAbout Andrea Mauro (2383 Posts)

Virtualization & Cloud Architect. VMUG IT Co-Founder and board member. VMware VMTN Moderator and vExpert (2010, 2011, 2012, 2013, 2014, 2015). PernixPro 2014. Dell TechCenter Rockstar 2014. MVP 2014. Several certifications including: VCDX-DCV, VCP-DCV/DT/Cloud, VCAP-DCA/DCD/CIA/CID/DTA/DTD, MCSA, MCSE, MCITP, CCA, NPP.